When you contact us, we promise we will
- Never judge you or what you say
- Always have a fully trained female support worker available
- Give you space to explore your options
- Support you to make safe choices for you and your children
- Keep everything you tell us confidential
Women’s Aid is not an emergency service.
If you think you might be in danger, call the police immediately on 999.
Our hours are Monday to Friday 10:00am - 4:00pm, Saturday and Sunday 10:00am-12:00pm
Other ways to contact us
Our live chat can get quite busy but please do keep trying. You can also send an email.
Other ways to get help
We’ve gathered some useful links to websites and organisations who can provide you with information and support.
Keeping your online searches private
If you want to cover your tracks online, we can tell you how to clear your browser history on our help page.
Talking to other women in a safe space
Our Survivors’ Forum is a safe and anonymous space for women to share their experiences and support one another.
How to find more supportive information
You can find advice on housing, child contact or legal rights, by reading our Survivor's Handbook.
What to do if you’re worried about someone
If you’re worried that a friend or someone in your family might be in an unhealthy, controlling or abusive relationship, the best way to get support is by phone or email.
What is domestic abuse?
Domestic abuse is an incident or pattern of incidents of controlling, coercive, threatening, degrading or violent behaviour, including sexual violence. In most cases, this is carried out by a partner, ex-partner, a family member or a carer.